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3 Reasons Adjusters Like Working With SERVPRO

2/19/2019 (Permalink)

Why SERVPRO 3 Reasons Adjusters Like Working With SERVPRO SERVPRO is certified with the IICRC for water, fire and mold damage

Insurance Companies Continue to Choose SERVPRO

As an insurance adjuster in Bellevue, WA, you know that some vendors can make your job harder than it needs to be and some can make it easier. Insurance companies continue to choose SERVPRO as a preferred vendor for disaster recovery and restoration, here are three reasons why.

1. Big Company Oversight

Big, national company power means resources like national account managers, centralized training, and quality standards. You can count on consistent quality and professionalism for all franchises.

  • A national call center means your customer receives a response within an hour of their initial call.

  • National franchise oversight means consistency no matter where the local office is thanks to consistent training, internal audits, proof of work and strong communication.

  • They have their own IICRC approved training facility providing employee certifications, franchise training, and continuing education.

2. Local Company Presence

Local offices are all over the country so remediation professionals can get to your customer within the timeframes expected in the industry.

  • Franchises are close so they can respond fast.

  • Local restoration professionals make your customers feel at ease.

3. Accessible Claims Information System

The superior claims information system is one of the best time-saving tools available for any insurance adjuster.

  • Insurance claim information is easily accessible on multiple devices.

  • The system aids in the management and documentation for individual claims, including notice of loss, digital photos, and estimates.

  • Reporting is available on a multitude of levels including information system that provides management reporting.

As an insurance adjuster, you know that a fast response and superior methodology is reducing claims costs by preventing additional damage that can quickly develop from time and exposure. Knowing that you can count on any local franchise to follow the national standards for crew, vehicles, insurance levels, and processes means you can trust your vendor to do the job right the first time. This saves you time and valuable customer relationships. You know your customers are reassured every time a SERVPRO restoration professional enters their home.

Operating a Business in a Flood Zone: Understanding City Flood Barriers

2/12/2019 (Permalink)

Storm Damage Operating a Business in a Flood Zone: Understanding City Flood Barriers Flood zone in Somerset, WA

Operating a Business in a Flood Zone

Before opening a business in a high flood zone area, it is wise to investigate the tools and methods a city uses for flood prevention, preventing high water levels from potentially enveloping your business. While not every town uses every tool, it is still beneficial to know.

1. Dams

One of the most common tools to stop flooding are dams. Dams are large structures that help to restrict underground streams and water. These barriers are among the most popular means of flooding control because they can also be used to divert water for drinking, irrigation, industry and navigation.

2. Sluices

A sluice gate is often used to prevent high water levels. Essentially, these gates help to regulate the flow of water, and in essence, control the output to minimize the risk of flooding. The gate is kept closed when water levels are fair and opened when the water pressure is too great.

3. Locks

Water locks are used to control water levels within canals. A lock consists of a channel with two gates. Behind one gate is a higher water level than the other, allowing the water level within the channel to be manipulated.

4. Dikes

A dike is another type of barrier. However, unlike a dam, a dike is made of earth and stone and acts as more of a natural barrier between land and water. Dikes became popular in the Netherlands and eventually gained popularity in the states.

While it is nice to know what kind of flood prevention a city takes, it is more important that you have adequate insurance coverage for your business and an emergency response plan through a disaster restoration specialist in the Somerset,WA, area. Being prepared is not only up to your city.

Most cities situated in a flood zone go to great lengths to protect their citizens from high water levels. If you decide to operate out of a flood zone, then you should be aware of these measures while also ensuring your own interests by purchasing flood insurance and making a plan for potential disaster.

4 Facts About Renters Insurance and Home Fires

2/4/2019 (Permalink)

Fire Damage 4 Facts About Renters Insurance and Home Fires Fire damage in Factoria, WA

4 Facts About Renters Insurance and Home Fires

If you’re renting a house or apartment in the city of Factoria, WA, then you’ll be happy to know that if you have renters insurance your policy will cover you in the case of a home fire. While you might think you will be okay without insurance when renting, if a fire were to happen you would have to pay to replace your belongings and for a place to stay while the fire restoration company repairs your home. If you want more information on how a renters insurance policy can help you in the case of a home fire, read the following four facts!

1. You Are Compensated for the Replacement Value of Belongings

Luckily, most insurances will give you the amount of money it would cost to replace your belongings rather than their current value. For example, rather than getting the value of an old, outdated television, you will get the amount of money necessary to replace the TV with a new one.

2. You are Covered for Any Damages You Are Liable For

If the fire was caused as a result of something you did, your renters insurance will cover the money you would owe to the landlord for fire damage or neighbors who were injured in the fire.

3. Your Stay Somewhere Else Is Paid for

If your place of residence is deemed uninhabitable, your insurance will pay for the time you spend at an apartment or other location while your home is being restored.

4. Arson Is Not Covered

As you would probably assume, insurance will not cover you for a fire you started in your own home on purpose. However, if you start a fire on accident you will be covered.

While it is easy to assume that a fire will never happen in your home, it can happen to anyone. That is why it so important you have renters insurance to cover any costs that might accrue as a result.

The Relation Between Fire Damage and Water Damage

1/23/2019 (Permalink)

Commercial The Relation Between Fire Damage and Water Damage Fire and water damage in a Somerset, WA building

When your business experiences fire damage, you may not expect to find that your building in Somerset, WA has also been damaged by water. However, when a fire affects a building, it is often likely to find damage from water as well.

Why Is a Business Likely To Become Damaged by Water After a Fire?

There are several reasons a business that has been affected by a fire is likely to experience water damage, including:

  • Water from a fire hose used to extinguish the fire
  • A pipe breaking or bursting as a result of the fire
  • Sprinklers that go off when smoke is detected

What Causes Flooding After a Fire?

Large fires that are not contained quickly can leave an area barren. Without shrubs, trees or other types of foliage, even a normal amount of rainwater will not be properly absorbed. As a result, amounts of rain that would not normally cause a flood can result in floods that can quickly damage a business.

What Should You Do if Your Business is Damaged by a Fire?

If your business has water and fire damage, you may not know what to do next. The following steps can be helpful to take after a fire:

  • Make an insurance claim
  • Don’t disturb items that are covered in soot or are damaged
  • Start to mitigate the damage if it is possibly to safely do so

How Can You Protect Your Business After a Fire?

Although it isn’t always possible to prevent a flood from occurring after a fire, there are ways you can protect your building after a fire. Using board up services can be one of the best ways to keep your building safe. Boarding up your building will help to deter potential thieves and can also protect the building from the outside elements.

How Is Water Damage Classified?

1/23/2019 (Permalink)

Water Damage How Is Water Damage Classified? There are three categories of water damage used by experts

Water Categories

Restoration professionals classify water damage into three categories. The category corresponds to the degree of contamination. Category One water damage has the least contamination and requires the simplest cleanup process, even though damage from a pipe break can be extensive. Areas exposed to contaminated water must be disinfected. Learn more about the categories of water damage.

Category One

Category One water is not contaminated. This water originates from a supply line and has several distinctive qualities:

  • Clean
  • Treated
  • May burst or spray

This category of water damage may involve large amounts of clean water. It is important to shut off the water supply and contact a plumber as soon as possible. Gather water and take immediate action to remove all standing water, as Category One water can degrade into contaminated water in as little as 48 hours.

Category Two

Category Two water is sometimes referred to as gray water. This category includes water from appliances, baths, or showers. This water may contain chemicals or microbes, but does not contain solid waste. It is still necessary to disinfect areas exposed to Category Two water.

Category Three

Category Three water is also known as black water. This water is highly contaminated and either contains solid waste or originates from outdoor flooding. There are a few common causes of incidents involving this category of water:

  • Sewer backups
  • Flooded toilets
  • Heavy rain
  • Rising bodies of water

It is a good idea to wear personal protective equipment while cleaning up Category Three water. It is also necessary to thoroughly disinfect any area exposed to this water.

These are the three categories of water damage used by experts. A homeowner may clean and dry minor leaks, but larger incidents or contaminated water may require the expertise of a residential cleanup and restoration firm in Bellevue, WA. Professionals can properly treat primary damage and prevent additional damage.

To Save or Replace: Item Care After Mold Growth

1/23/2019 (Permalink)

Mold Remediation To Save or Replace: Item Care After Mold Growth Outdoor furniture should be brushed and washed regularly to keep mold from growing

When you have a mold problem, it tends to get on everything. Part of the mold cleaning process in your home in Eastgate,WA, includes taking care of your belongings. Many things may have to be thrown away if the mold is embedded deep within them, but mold mitigation specialists may be able to salvage more than you think.

Photos and Documents

Family photographs tend to carry heavy sentimental value, and important documents may cost money and take a lot of time to replace. It’s good news, therefore, when these items can be restored following mold damage.

By hiring certified technicians who are experts in mold remediation, you may be able to save papers that are hard or impossible to replace. There are several possible ways to restore these items:

  • Thermal drying
  • Freeze drying
  • Air drying
  • Dehumidifying

Textiles and Soft Materials

Mold cleaning of textiles usually involves a slightly more intense version of the routine cleaning they already get. Curtains, clothing, linens and leather may be able to be restored “Like it Never Even Happened”. Many items can also be salvaged via dry cleaning. The Esporta Wash System is used by remediation specialists to clean soft items to a food-grade level.

Computers and Televisions

Electronic equipment can be a little trickier to clean. Water can cause irreparable damage to sensitive gadgets, so it’s important to make sure the machine is thoroughly dried first. Equipment that has mold damage can short out and crash if you try to use it before it is fully repaired. You should thus enlist the help of technicians who specialize in electronics restoration.

When you start the mold cleaning process, you may be overwhelmed by how many items are affected. Certified experts can help you distinguish between what can be saved and what has to be thrown away. You may be able to salvage more than you imagine.

4 Tips for Avoiding a Home Flood When You Are on Vacation

12/27/2018 (Permalink)

Water Damage 4 Tips for Avoiding a Home Flood When You Are on Vacation Pipe leak in Bellevue,WA

4 Tips for Avoiding a Home Flood When You Are on Vacation

Everyone should take a vacation from time to time. After all, vacations are a proven way to relax and rejuvenate. You don’t, however, want your peaceful vacation to end with the discovery of a flooded house. If you plan to leave your Bellevue, WA, home for more than a couple days, you should have a plan for preventing floods. Before you have to schedule emergency water pipe repair, consider the following suggestions.

1. Thoroughly Inspect Your Property

Before you leave for a trip, thoroughly inspect your property for signs of water damage. If you notice a broken pipe, leaky faucet or anything else, make repairs immediately.

2. Clean Your Gutters

Floods don’t only come from the inside of your home. While water pipe repair is essential, you can’t forget about your gutters and downspouts. Before you leave town, make sure stormwater can quickly move away from you house.

3. Rely on Your Friends

As you may suspect, the longer a broken pipe pumps water inside your house, the more damage you can expect. Ask a friend or relative to regularly check on your home while you are away. If you have a flood, ask a professional cleanup service to get started as quickly as possible. Since mold can grow in as few as 24 hours, you don’t want to delay.

4. Replace Old Plumbing Systems

Like all home systems, pipes break down over time. By replacing old plumbing systems and fixtures, you likely decrease the likelihood of a home flood.

While a routine water pipe repair is probably no big deal, forgetting to regularly inspect and service your plumbing systems could lead to a catastrophe. If you don’t want to return from a relaxing vacation to find a flooded home, you must be vigilant. With a bit of effort, you can be certain you find your home in the same condition you left it.

Proper Care and Use of Fire Alarms

12/27/2018 (Permalink)

Fire Damage Proper Care and Use of Fire Alarms Install a smoke alarm in your Eastgate, WA home

The correct use of a fire alarm in your home is one of the most important things you can do to keep your Eastgate,WA, family safe from fire damage. It is more important than ever to have enough alarms positioned throughout your home.

  • Inside of each sleeping room
  • Outside of sleeping areas
  • On every level of the home
  • Additional alarms for larger homes

Interconnected smoke alarms are the most effective for increasing safety. Just make sure that all of the alarms are compatible with each other.

Proper Installation

When installing smoke alarms, there are several things to keep in mind, such as making sure each alarm has approval from recognized testing laboratories. Make sure you have an alarm located in the basement and in the most frequented rooms of the house, including family rooms and hallways. Install a fire alarm at least 10 feet away from your cooking appliances and mount all alarms high on the wall or on the ceiling. Consider installing both ionization and photoelectric alarms in your home.

Regular Maintenance

Proper maintenance is key to ensuring fire protection for your home and family. For instance, if you have an alarm positioned near a window or door, the drafts and moving air could clog the device with dust and make it unreliable. Never put stickers or other decorations on alarms and don't paint them. These could also prevent the device from working. Contact a fire damage professional if you have questions.

Monthly Testing

The U.S. Fire Administration recommends testing them once a month and replacing the batteries once or twice a year. (One common suggestion is to do this at daylight savings time.) Test your alarms according to the user manual. While testing, have a family member stand at the point in the home furthest from a device, so you know it can be heard everywhere in the home.

The fire alarm is an affordable device that could save your home and family from significant fire and smoke damage. If you don't currently have them installed, today is the day to fix that.

What Are the Most Common Business Losses?

12/27/2018 (Permalink)

Commercial What Are the Most Common Business Losses? Ceiling damage due to roof leak in a Factoria, WA commercial building

4 Common Causes of Property Damage and Losses at Businesses

Business losses are often due to malfunctioning systems, such as damaged pipes. Here are four common causes of property damage and losses at businesses in Factoria, WA.

1. Theft

The most common cause of business losses involves theft on the part of employees or customers. Although these losses can be frequent, they tend to cost business owners less than property damage.

2. Water and Freezing

Water damage can result from damaged pipes, leaking pipes, or problems caused by below freezing weather. Damage that results from plumbing problems may be covered by a general business insurance policy. Some types of water damage, namely flooding, could require additional coverage. The average cost to fix this type of damage is approximately $17,000.

3. Wind and Hail

Wind and hail can result in roof damage. In addition to the considerable expenses involved in roof repairs or replacement, leaks can also lead to internal damage and increase the risk of mold growth. Damage caused by high winds or storms is usually covered by standard business insurance policies as long as an owner maintains records of property upkeep and can prove that negligence was not a factor. The average cost of these types of damage is around $26,000.

4. Fire

Fire damage is one of the most expensive business losses. Depending on the severity of a fire, it may be necessary to rebuild substantial portions of a structure. Some building materials and contents may need to undergo restoration. The average cost of remediating fire damage is $35,000.

Business insurance provides protection against many losses and can limit the liability of business owners. It is important to regularly assess the amount and types of coverage that a business carries. Owners should be prepared to file a claim in the event of relatively minor occurrences such as damaged pipes or any other loss or disaster in Factoria, WA.

What Causes Ceiling Tiles To Become Discolored?

11/28/2018 (Permalink)

Why SERVPRO What Causes Ceiling Tiles To Become Discolored? Mold damage on ceiling in Somerset,WA

Water stains are the most common cause of discolored ceiling tiles. Excessive moisture can also lead to tile mold. Learn more about the major causes of tile discoloration.

Water Damage

There are several potential sources of ceiling damage. Depending on the layout of a structure, the source may be:

  • Burst or leaking pipes
  • Toilet leaks or backups
  • Roof leaks

If the discoloration recently appeared, check for signs of moisture. A damage mitigation service may use a thermal camera to identify the origin of the damage.

Tile Mold

Exposure to water can also lead to secondary mold damage. Check for the following indications of mold growth:

  • Growth patterns in clusters or spots
  • Irregular staining
  • Black, blue green, blue, gray, white, or yellow coloration
  • Fuzzy texture

Acoustical tiles are porous and tend to absorb dirt and moisture. As a result, this type of tile is particularly prone to mold growth.

Older Tiles

Staining can result from the materials and manufacturing processes used to make tiles in the past, as well as wear over the years. Older ceiling tiles may be:

  • Covered in nicotine smoke residue
  • Degrading and starting to flake or peel
  • Made out of materials no longer in use

Up until the early 1980s, many tiles were made out of asbestos. Since then, mineral fiber has become the most common material.

Ultraviolet Lighting

The use of UV lighting can result in tile discoloration. Some facilities are exposed to more UV rays than others, such as:

  • Clinics, labs, or manufacturing facilities that sterilize materials
  • Locations that perform curing
  • Facilities for nondestructive testing for design flaws

Frequent exposure to UV light can alter the color of ceiling tiles. It should not damage the tiles.

These are the most common causes of discolored ceiling tiles. If a commercial building has water damage and you suspect that tile mold may be the cause of discoloration, contact a remediation and restoration service in Somerset,WA.